FAQ

Common Questions

Everything you need to know about our process, from artwork to delivery.

Click here to get started on an order. We handle all order details and communication via email to ensure everything is documented perfectly.
Our standard turnaround time is generally 2-3 weeks. Please note that this clock starts only after the invoice has been paid in full.
Once we finalize your details, we will email you an invoice that can be securely paid via credit or debit card. Orders are not confirmed and production does not begin until the invoice is paid.
Yes! We provide high-quality digital mockups with all orders. You will see exactly how your design will be placed before we print a single shirt.
Vector files (AI, EPS, SVG) are preferred with text converted to outlines. If using raster images (PSD, PNG, JPG), they must be sized to print at 300 DPI.

Unsure about your file types? Send us what you have! Note that artwork fees may apply if we need to redraw low-resolution graphics.
No, we do not offer local pickup at this time. All orders are shipped securely via UPS.

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