FAQ

 

24-Piece Minimum Order Quantity  

 

  

When will I receive my custom order?

Turnaround time is generally about two-three weeks.

 

 

Do you have a showroom I can visit?

No, we do not have a showroom for clients to visit.

 

 

Can I provide my own shirts?

No, we do not offer printing on customer supplied shirts. 

Click here to view our product catalog.

 

  

How do I pay for my order?

We will send an invoice via email that can be securely paid via credit/debit card. 

 

  

Do you provide mockups?

Yes, we provide digital mockups with all orders.

RVA Threads client mockups
 

   

Do you you provide custom artwork/t-shirt designs? 

No, t-shirt designs need to be provided to us. 

 

        

How do I prep artwork files?

Designs should be vector or sized to print at 300 DPI, text converted to outlines. If you're unsure about file types then please send us what you have. Artwork fees may apply if revisions are needed.  

  

  

Can I pickup my order?

No, we do not offer order pickup. We ship all orders via UPS.